FAQs

1.Our warranty policy covers all of the jewelry purchased. This warranty covers all manufacturer defects in material or workmanship but does not cover neglect and abuse, natural wear and tear or stone loss over. Warranty exceptions and exclusions:Any damage to jewelry caused by neglect, abuse or natural wear and tear. Damage, such as being hit or knocked, is easily detectable under magnification. For example, if a ring wears thin or prongs wear out due to neglect or natural wear and tear, the warranty is considered void. Additionally, if a ring becomes out of round and thus causes stones to fall out, this could be due to damage to the bottom of the ring when being worn.Any jewelry that has been repaired by another jeweler. We cannot be held responsible for merchandise that has been worked on by another
We do not offer insurance programs but are happy to make recommendations on how to get your jewelry properly insured.
In accordance with Ghamieh’s policy for gold, the product sold is not refunded and replaced only in the event of a manufactured defect or non-conformity with the product specification card within 7 days of receipt of the order through the shipping company. If Ghamieh agrees to go back or replace the product in accordance with the approved policy, the piece must return to its original state with the original invoice and the boxes for the pieces. And don’t remove any posters or count the request cancelled. 

The website has sizing chart showing all sizes.

Comfort fit is rounded on the inside, making it easier to slide on and off. Most of our wide bands come in comfort fit. Comfort fit tends to fit large, so if you are an 8 in a regular fit, you may be closer to a 7.5 or 7.75 in comfort fit.

All information and products contained on Ghamieh’s website, including those of him, are his property and by using the contents of this site in violation will expose you to liability.
The product displayed may differ in form and colors from nature depending on the type of device used by the customer. This falls outside our responsibilities. As the adopted in the selection of the product (specification card) shown next to the product at the time of presentation

The site contains several products that are not subject to the global gold price and have a fixed price and are sold by piece, as well as other products linked to the world gold markets and are subject to change according to changes in gold prices at any time without any prior notice.

No, as we own the rights to all of our designs.

We use all major carriers, and local courier partners. Delivery details will be provided to track your delivery once it is on its way to you

We accept Visa, MasterCard and MADA cards. Alternatively, you can finalize your order with Apple pay.

Delivery times that appear on the site are discretionary and non-mandatory in the event of a delay in delivery of the product due to an out-of-our-control period of 30 days.

You can contact us at any time through our contact page! We will be happy to assist you.

Email: customerservice@ghamieh.com

Tel: 0126451111